Shipping policy

Thank you for shopping with Pretty Little Cowboy! We are so excited for your order to make its way to you. 

Processing Time
Please allow 2–5 business days for your order to be processed and packaged before it ships. Processing times may be longer during launches, sales, or holidays.

Shipping Time
Once your order has shipped, estimated delivery is typically 3–7 business days. Delivery times are estimates and may vary depending on the shipping carrier, weather, holidays, or other delays outside of our control.

Tracking Your Order
Once your order ships, you will receive a confirmation email with your tracking information. Please allow up to 48 hours for tracking information to update.

Incorrect Shipping Addresses
Please double-check your shipping address before placing your order. Pretty Little Cowboy is not responsible for packages delivered to an address entered incorrectly by the customer. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed.

Lost, Stolen, or Delayed Packages
Once a package has been transferred to the shipping carrier, delays may be outside of our control. If your tracking shows your package as delivered but you cannot locate it, please check around your property and with household members or neighbors, then contact the shipping carrier. You can also contact us and we will do our best to help you determine the next steps.

Returned Packages
If an order is returned to us because of an incorrect address, failed delivery attempt, or other delivery issue, please contact us so we can discuss available options. Additional shipping charges may apply if the order needs to be shipped again.

Questions?
If you have any questions about your order, please contact us at Prettylittlecowboy@gmail.com and include your name and order number.

Thank you for supporting Pretty Little Cowboy. We appreciate every order!